CHENNAI DEC 24: Silicon House launches Open Univ, a self learning portal with latest web2.0 technologies like video streaming, knowledge base, exams etc. Silicon House Open Univ is an online self learning portal aimed at enhancing our hosting resellers and customers knowledge about different products and services.
A comprehensive set of videos about kick starting hosting account, products, marketing tips, best practices, step by step procedure for managing different aspects of your hosting accounts like email, ftp, control panel is available under this section.The aim of SH-Open Univ is to help you train resellers as well as their employees who handle technical, marketing etc. Open Univ will help you analyze their performance in their learning.
YBOX Apps - Super Reseller Suite v.1.1 is an interface layer between System Admin and Reseller in cpanel servers. Traditionally cpanel servers have three tiers System Admin, Resellers, End Users. This had a limitation where in only a System Admin can create a reseller. For large resellers who manage more domains or multiple platforms, this becomes a hindrance to allot resellers under them and to manage accounts in multiple servers under single interface.
YBOX Apps - Super Reseller Suite is the only software that allows you to create and manage multiple resellers in multiple servers in various platforms of hosting such as Linux, Java, Media Streaming, Biz Secure Ftp servers. It is totally light in size as well as operates with negligible or near zero resource usage in your servers.
The Super Reseller Suite is designed in a two-tier architecture where in Admin module can create Super Resellers. Super Reseller in turn can create sub resellers under them, who can have WHM access.
Salient Features of YBOX Apps - Super Reseller Suite v.1.1 are ;
1. Powerful Administrator module to manage server list, super reseller packages and server ips
2. Super Reseller module allows to create sub resellers with WHM access
3. Super Resellers can create accounts in multiple servers in the same interface
4. Super Resellers can create accounts in Linux, Java, Media Streaming, Biz Secure FTP Servers
5. Allows to reset password of sub reseller whm / edit their packages and limits
6. Allows to choose the required ACL for each reseller based on allocation from Administrator
7. Allows to suspend / unsuspend sub resellers
Multi-Platform & Multi-Server Compatible
YBOX Apps - Super Reseller Suite is the only software that allows you to create and manage multiple resellers in various platforms of hosting such as Linux, Java, Media Streaming, Biz Secure Ftp servers. It is totally light in size as well as operates with negligible or near zero resource usage in your servers.
With one stop control interface, you will be able to control reseller accounts in different platform, different servers.
Optimising Web Designs
Optimising your website's files is very important for better utilisation of server resources. Even a high end server can fail to deliver the speed and performance that you look for, if the site is not optimised.
1. Do not scan and directly upload the images to the server. Always compress the file to lower space occupying format such as .jpeg or .gif.
2. As a thumb rule, save an image with photograph or more colors as .jpeg. Since JPEG format has more colors in its color pallatte, it will occupy less file size. Hence it will download faster.
3. Save an image with text or less color as .gif. Gif is a highly compressed format. Since texts have less colors gif will compress them to the lowest possible size and this will enable faster download.
4. Never use images in formats other than .jpeg, .gif, .png.
5. Always work and save your images with 72 dpi. More than this will not make any difference in quality of the picture as far as web is concerned.
6. Do not save as one single image file. Cut the same image into pieces and assemble them in FRONT PAGE or DREAM WEAVER.
7. Some designers use automated tools to slice the images. This affects the site performance drastically. Too many small images will end up in more downloading time than fewer numbers. Hence, number of pieces must be chosen optimally.
8. Do not use more than 7-9 images per page in your photo gallery.
9. Use thumb nails to show preview. Let the visitor decide which one to be seen at high resolution.
1. Do not stack all the contents in on single page. Split the pages into different menus.
2. Programs such as Front Page and Dream Weaver have indicators that will show the downloading time for the web pages that you create in them. As a thumb rule a single HTML page should not exceed more than 30 KB. However, this is not applicable for manuals or documentations. But avoid opening these file from your website. Alternately, you can allow the user to download and then open in his/her desktop.
SPAM is the use of mailing lists to blanket usenets or private email boxes with indiscriminate advertising messages. Very bad netiquette. Even worse, it's bad business. The future of marketing online is about customizing products and information for individual users. Anyone who tries to use old mass market techniques in the new media environment is bound to fail.
The below are the steps to avoid a SPAM if you have not MASS MAILED or sent UNSOLICITED MAILS to others. If you have done so and started getting SPAM. Then there is little that can be done to avoid it. Your domain may to be terminated as it puts heavy load in the mail server.
 USE A SPAM FILTER
While there is no such thing as a perfect filter, anti-spam software can help keep spam at manageable level. If you are linux customer, please enable SPAM Assassin in your cPANEL. If you are a windows customer, please send us the domain that sends spam to you. We will blacklist it in the server side. To report a spam and black list a domain, please click here.
 DON’T POST YOUR ADDRESS ON YOUR WEBSITE
It seems like a good idea at the time, but posting your email address on your personal home page is just an invitation to spammers. Spammers and the people who sell spamming as a business have software that "harvests" email addresses from the Net. This software crawls through the Internet seeking text strings that are -something-@-something-.-something-. When it finds one, it catalogs it on a database of other email addresses to be used to send spam.
 USE A SECOND EMAIL ADDRESS IN NEWSGROUPS
Newsgroups are the great email address gathering ground for spammers. If you post to a group, you’re going to get spam -- it is just a matter of time. So how are you supposed to participate? Use a different email address than the one you use for talking to friends and relatives. In other words, have a public address and a private address. You’ll just have to deal with the spam in your public account.
 DON’T GIVE YOUR EMAIL ADDRESS WITHOUT KNOWING HOW IT WILL BE USED
 NEVER RESPOND TO SPAM
Oh sure, they say they’ll take your name off the list, but they’re lying. What they really want to do is confirm that they’ve got a live address. Also, if you respond, they’ll sell your address to every other spammer on the planet meaning you’ll soon be flooded with even more spam.
 NEVER BUY ANYTHING ADVERTISED IN SPAM
The reason that people spam is because they can make money. They make money, like all advertisers, by convincing people to buy a product. If no one buys the things advertised in spam, companies will quit paying spammers to advertise their products.
 Block images in HTML messages that spammers use as Web beacons A Web beacon can be a graphic image, linked to an external Web server, that is placed in an HTML-formatted message and can be used to verify that your e-mail address is valid when the message is opened and images downloaded. By default, Outlook is set to block automatic picture downloads. To verify what your automatic download settings are, on the Tools menu, click Options. Click the Security tab, and then click Change Automatic Download Settings. Verify that the Don't download pictures or other content automatically in HTML e-mail check box is selected.
 Turn off automatic processing of meeting requests and read and delivery receipts Spammers sometimes resort to sending meeting requests and messages with delivery receipts requested. Responding to meeting requests and read and delivery receipts automatically makes you vulnerable to Web beacons.
 Limit where you post your e-mail address Be cautious about posting your e-mail address on public Web sites, and remove your e-mail address from your personal Web site. If you list or link to your e-mail address, you can expect to be spammed.
 Disguise (or "munge") your e-mail address when you post it to a newsgroup, chat room, bulletin board, or other public places For example, you can give your e-mail address as "email@example.com" by using the number zero instead of the letter "o." This way, a person can interpret your address, but the automated programs that spammers use cannot.
 Use multiple e-mail addresses for different purposes You might set up one for personal use to correspond with friends, family, or colleagues, and use another for more public activities, such as requesting information, shopping, or for subscribing to newsletters, discussion lists, and newsgroups.
 Don't contribute to a charity based on a request in e-mail Unfortunately, some spammers prey on your good will. If you receive an appeal from a charity, treat it as spam. If it is a charity that you want to support, find their number elsewhere and call them to find out how you can make a contribution.
 Don't forward chain e-mail messages Besides causing more traffic over the line, forwarding a chain e-mail message might be furthering a hoax, and you lose control over who sees your e-mail address
While Registering the domain name , you are asked to give an accurate contact information. ICANN broadly requires that the mailing address, phone number and e-mail address of those owning/managing a domain name to be made publicly available through the “WHOIS” directories.
Why we need Privacy Protection:
1]Protect your personal information being displayed at WHOIS to safeguard you from spammers, data harvesters etc.
2]It keeps your e-mail address, postal address, and phone number private while still allowing e-mail correspondence to reach the domain name owner (also known as the Registrant)
3]Another advantage of Using Privacy protection is that you will receive less amount of junk e-mail, postal mail, and unwanted phone calls.
4]Mainly you can avoid Phishing Mails.
5]Privacy protection masks your private Contact information with an alternate contact information.
What happens if we don’t have Privacy Protection for Domains?
The “WHOIS” information enables spammers, direct marketers, identity thieves, or other attackers to loot the directory for personal information about these people .
Is Privacy Protection will cost More?
Absoultely No. We Offer Free privacy Protection.
Number Of Files: The number files that are created / uploaded in a website may not exceed 75000 files at any given time. Sites that create or delete large number of files on a regular basis affect disk integrity.
1. Stacking large number of emails increases inodes and results in file system corruption. It also hinders various server level processes from functioning at normal load. Hence all mails has to be downloaded from the server then and there. Hosting accounts cannot be used as email storage space. Sites that use higher than this limit has to be upgraded to next available accounts that allows usage higher than this as per Silicon House's recommendation.
2. Hosting space cannot be used for data storage or backup dumping. This also increases the number of files thus resulting in higher number of inodes in your account. Such accounts will create issues for normal disk functioning. Hence it has to be upgraded to avoid problems to other websites.
SiliconHouse.Net Offers you Free Privacy Protection
Protect your personal information being displayed at WHOIS to safeguard you from spammers, data harvesters etc.
It keeps your e-mail address, postal address, and phone number private while still allowing e-mail correspondence to reach the domain name owner (also known as the Registrant)
Another advantage of Using Privacy protection is that you will receive decreased amount of junk e-mail, postal mail, and unwanted phone calls.
Mainly you can avoid Phishing Mails.
Privacy protection masks your private Contact information with an alternate contact information.
The main advantage of using Personal DNS or Branded Nameservers is that as some call it is that for large resellers or dedicated server owners.Another Advantage is that ,
it masks your identity as a SiliconHouse.Net Reseller . People who are all doing "WHOIS" lookup on your domain Names will see your Branded Nameservers.
SiliconHouse.Net provides you a Free Fully Branded Nameservers
SiliconHouse.Net will give you full branding so when clients point their DNS records to your servers, they recognize you as the web host and not us.
What should I do with high Traffic using websites ?
Sites that use more bandwidth are
1. Defintely high traffic / usage sites.
2. Very rarely clients might have uploaded huge files or other files such as vidoes, mp3, zip etc.
It is good to take this up with the client and investigate further.
If the website is high traffic / usage one, then it is better to upgrade to a corporate or a semi dedicated account. The reason for high traffic / usage is due to number of hits to the website is high or usage in ftp, email is more. Such high usage will spike the cpu and memory usage. This will affect other websites that are hosted in the server. In a reseller hosting, all the websites are alloted with equal resource and any site that spikes the resource beyond a limit for higher amount of time is considered to be monopolizing the server resource. In such instance, these accounts have to be upgrade to a higher account as it will affect other websites hosted in the server. Moreover such websites cannot function properly in a restrictive environment such as reseller hosting. It is better to upgrade such websites to a higher account as it will increase the performance of the website. The client will also be satisfied and stick with you. If continued to be hosted the same environment, the client might eventuall move out. Upgrade options are available for resellers with huge discounts. That way you will also make handsome profit out of upgrade.
If the usage is due to mail server access, it is better to move the account to a corporate mail server account where in higher usage of such resource is allowed.
If the high bandwidth usage is due to vidoe, mp3 or other rich media files then it is better to move them to a streaming or web2.0 hosting accounts. These formats are not allowed in shared hosting as it spikes the server load severly.
In case of any clarification required for choosing the correct package for upgrade, please contact us by creating a ticket.
Silicon House - Rapid Action Force™ offers worldwide support services using state of the art Automated Service Engine.
How do you stand to benefit as a Reseller ?
As a reseller you can start serving your clients with our industry acclaimed Automated Service Engine within minutes. You can install our support system in your domain with full branding and start using its features such as Infomine, A.I.Chat, Interactive Support Systems, Free Downloads, Alerts, RAF Technical Journals etc. This will allow you to spend more time on Selling than Serving your clients.
How do you stand to benefit as a Customer ?
As a customer you can use our support system such as Infomine, A.I.Chat, Interactive Support Systems, Free Downloads, Alerts, RAF Technical Journals etc. Moreover, you can also train and educate your company users , administrators using these systems. This saves your precious time and also maintains continuity in your web presence.
How does it work ?
The key to quicker and reliable service is our well defined and constantly updated work systems and our drive for automation. This enables us to provide almost full control of the services that we offer to the client themselves. But this requires years of experience and heavy investments on R&D and systems development.
Our simple and cellular hierarchy of Silicon House - Rapid Action Force™ enables us to provide personal and customized service for all your requirements. All our key infrastructures are monitored constantly with over 300 random samples at any given working time. Any deviation is intimated with proper escalation procedure.
The support systems does not end here. It is constantly updated with the help of CBG [Core Business Group ] and R&D [ Research & Development ]. This ensures that our services not only meets your present requirements, but also takes care of future upgrades that we may have to undergo.
Infomine: Infomine is a key component in Automated Service Engine. It follows a similar industrial practice of Knowledge Management. It also includes interactive support systems.
A.I. Chat: A.I.Chat is a 24X7 automated chat system which allows you to get trained in our products and services. This provides base level support throughout the day.
Co-ordinator: coordinators manage and update Infomine and A.I. Chat. They offer a personalized and custom solution for all your issues.
Team Lead: RAF Team lead completes a Cell and is responsible for interacting and monitoring the coordinators and system administrators.
Manager: RAF Manager overviews the Silicon House - Rapid Action Force™ and also keeps abreast to the latest technological innovations and market situation with inputs from CBG and R&D.
Support [ Existing Customers & Resellers ]
Contact us : 91 44 24405807 / 24412448 / 24412748 Extn :22 / 24 / 26
If you are a direct customer or reseller of Silicon House, you must use https://members.siliconhouse.net for all your support requirements including domain names.
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